Announce shipped requests
Use updates when a feature request is completed and the people who voted or commented should hear about it. The announcement can explain what changed and link back to the original context.
Publish changelog posts, connect them to shipped feature requests, and show users that their input changed the product.
Release queue
Drafts stay linked to shipped requests.
April product update
Release queue3 shipped requests
In-app push for shipped work
ChangelogNotify requesters
Custom update center
ChangelogAnnouncements · inbox API
The problem
Shipping quietly wastes the best retention moment. If users never hear that their request shipped, they assume the product is standing still.
The solution
Write updates from the same workflow that tracks feedback and roadmap status. Link shipped requests, target the right users, and keep a readable changelog for everyone else.
Capabilities
Each product area is designed to stay lightweight enough for a small team, while keeping the data structured enough for automation, reporting, and agent-assisted work.
Use cases
These are the situations where the feature should be visible to users or connected to an internal product workflow.
Use updates when a feature request is completed and the people who voted or commented should hear about it. The announcement can explain what changed and link back to the original context.
A changelog gives prospective and current users a record of progress. It is especially useful for small teams that ship often but do not want every release to become a separate campaign.
Not every update belongs in front of every user. Gleam can keep broad release notes public while using targeted notifications for requesters, followers, or users affected by a specific change.
Workflow
Start from shipped roadmap items or feedback that changed status.
Choose everyone, specific followers, or users tied to a request.
Send the update and keep it visible in the public changelog.
Implementation
Gleam is designed to start small, but each feature still has a few product decisions worth making before inviting users.
Good changelog copy starts with what the user can do now, then explains the shipped request. Avoid internal project names unless they help users understand the change.
A shipped feature is more credible when the update links back to the request, voters, or roadmap context. That link turns release communication into proof that feedback was heard.
Draft updates before marking work as shipped. That gives product, support, and engineering one place to review the copy before users receive notifications.
Outcomes
More features