Bring users back to a reply
Use push when a developer reply needs the user's attention while the request is still fresh. The notification should open the exact post, comment, or Portal route where the conversation continues.
Gleam turns replies, shipped feature requests, and developer updates into targeted mobile push notifications, so users return to the app while the context is still fresh.
Once users participate in a request, its outcome becomes personal. Push turns real progress into a natural return moment, before that attention fades.
User contributes
A vote, comment, or request creates a reason to follow up.
Something changes
A reply, status change, or shipped update is worth knowing.
Push brings them back
The notification opens the exact place where the story continues.
I asked for this
Dark mode for the customer portal
Your request shipped
Open the update in Acme
The problem
Email is easy to miss, and in-app updates only work after a user has already returned. The most valuable feedback moments often disappear before the user sees them.
The solution
Gleam links mobile push to feedback activity: developer replies, shipped work, roadmap updates, and return prompts can all target the exact users attached to the request.
Capabilities
Each product area is designed to stay lightweight enough for a small team, while keeping the data structured enough for automation, reporting, and agent-assisted work.
Use cases
These are the situations where the feature should be visible to users or connected to an internal product workflow.
Use push when a developer reply needs the user's attention while the request is still fresh. The notification should open the exact post, comment, or Portal route where the conversation continues.
A shipped request is a high-value return moment. Voters and followers can receive a focused message that explains what changed and why the app is worth reopening.
For iOS apps, push is often more effective than asking users to check a web portal or email thread. Gleam keeps delivery tied to project identity, preferences, and APNs device tokens.
Workflow
Votes, comments, follows, and no-login or signed identity create a precise audience for each request.
Developer replies, shipped status, or changelog updates prepare the right push event.
The push opens the exact request, update, or app surface where the user can act.
Implementation
Gleam is designed to start small, but each feature still has a few product decisions worth making before inviting users.
Ask for notification permission only after the app has shown why follow-up matters. The SDK can register tokens after the host app owns permission and the Gleam session is ready.
Every push should resolve to a feedback post, announcement, or Portal URL. That prevents notifications from becoming generic alerts that leave users searching for context.
Reply and announcement preferences let users control follow-up without opting out of every product notification. Show those settings near your app's normal notification controls.
Outcomes
More features